Glow by Rosé (“Glow by Rosé”, “we”, “us”, or “our”) is committed to protecting your privacy and complying with applicable data protection, consumer protection, and electronic communications laws worldwide, including but not limited to TCPA (USA), CTIA guidelines, GDPR (EU), LGPD (Brazil), and similar regulations.

This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our websites, mobile applications, services, SMS programs, WhatsApp communications, and email communications.

1. Information We Collect

We may collect the following categories of information:

a) Personal Information

• Full name
• Email address
• Phone number (mobile and/or WhatsApp)
• Billing and shipping address
• Account credentials
• Payment information (processed securely by third-party providers)

b) Automatically Collected Information

• IP address
• Approximate location (city, state, country)
• Device type, operating system, browser
• Website activity, pages viewed, actions taken
• Cookies, pixels, and similar tracking technologies

c) Messaging Program Data (SMS, WhatsApp, Email)

• Phone number or email address
• Opt-in consent records (date, time, source)
• Message delivery and interaction data (opens, clicks, replies)
• Language and country associated with your number

2. How We Use Your Information

• Provide and operate our services
• Process purchases, subscriptions, and payments
• Send transactional, operational, and marketing messages
• Deliver SMS, WhatsApp, and email communications (with consent)
• Send abandoned cart reminders
• Personalize content and offers
• Improve our platforms and user experience
• Detect fraud and ensure security
• Comply with legal and regulatory obligations

3. Cookies, Tracking & Abandoned Cart

Glow by Rosé uses cookies, pixels, and plugins to track user activity, including shopping cart behavior.

Glow by Rosé’s website uses cookies and similar technologies to keep track of items added to your shopping cart, including when a cart has been abandoned. This information is used to determine when to send cart reminder messages via SMS, WhatsApp, or email.

You may disable cookies through your browser settings; however, some features may not function correctly.

4. SMS, WhatsApp & Email Communications

By opting in, you consent to receive communications from Glow by Rosé via:

• SMS (text messages)
• WhatsApp messages
• Email marketing and transactional emails

Message frequency varies. Message and data rates may apply depending on your carrier and country.

You may opt out at any time:

• SMS: Reply STOP
• WhatsApp: Reply STOP or follow in-message instructions
• Email: Click the unsubscribe link

Consent to receive messages is not required to make a purchase.

5. International Communications

Glow by Rosé operates globally and may send communications internationally. By providing your contact information, you acknowledge and consent to cross-border data transfers, subject to appropriate safeguards.

6. Data Sharing & Third Parties

We may share data with:

• Messaging platforms (SMS, WhatsApp, Email providers)
• Payment processors
• Analytics and hosting providers
• Legal authorities when required by law

7. Location Data

We may collect approximate location data derived from IP address or phone number country codes. This data is used only for analytics, fraud prevention, compliance, and service optimization.

We do not collect precise GPS location unless explicitly disclosed and consented to.

8. Data Retention

We retain personal information only as long as necessary for operational, legal, and compliance purposes. Messaging consent records are retained in accordance with applicable laws.

9. Data Security

We implement appropriate administrative, technical, and physical safeguards. However, no system is completely secure.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct or delete your data
• Withdraw consent
• Object to marketing communications

11. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this policy periodically. Updates will be posted with a revised date.

13. Contact Information

SMS Terms & Conditions

By opting into Glow by Rosé SMS communications, you agree to the following terms:

1. Program Description

You will receive marketing, promotional, transactional, and informational messages related to Glow by Rosé products and services.

2. Consent

Consent is not a condition of purchase. You provide express consent by entering your phone number and confirming opt-in.

3. Message Frequency

Message frequency varies.

4. Costs

Message and data rates may apply based on your mobile carrier and plan.

5. Opt-Out

Reply STOP to unsubscribe. Reply HELP for assistance.

6. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

7. Privacy

Your information is governed by the Privacy Policy above.

8. International Users

You acknowledge that international messaging regulations may apply.